Thank you for choosing [EdTech Company Name] for your educational and learning needs. We strive to provide you with high-quality, engaging, and value-driven services. To ensure transparency, the following Return and Refund Policy outlines the terms for refunds and cancellations of purchases made through our platform.

1. General Refund Policy

We offer refunds under specific conditions to ensure fair use of our resources and services:

• Refund requests must be submitted in writing to connect@weshape.in  within 7 days from the purchase date or the start of the course/program.
• Refunds will only be considered if you have not accessed more than [X%] of the course content or completed more than [X modules].
• Refunds will be processed within 01 month of approval and credited to the original payment method.

2. Eligibility for Refunds

Refunds may be issued under the following circumstances:

• Technical Issues: If you are unable to access the course due to platform-related issues that remain unresolved despite troubleshooting.
• Course Mismatch: If the course content significantly deviates from the description provided at the time of purchase.
• Program Cancellation: If we cancel a course, webinar, or program for any reason.

3. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Change of mind after accessing a significant portion of the course content.
• Failure to attend live sessions, webinars, or workshops without prior notice.
• Non-compliance with platform usage terms and conditions.
• Promotional or discounted courses clearly marked as non-refundable.

4. Subscription-Based Services

For subscription plans:

• Refunds are not available for subscription payments already processed.
• You can cancel your subscription at any time to avoid future charges.

5. Process for Requesting a Refund

1. Submit a refund request via email to [Insert Email Address], including your order details, proof of purchase, and reason for the request.
2. Our team will review your request within 30 days and notify you of the outcome.
3. If approved, your refund will be processed within 45 days.

6. Amendments to this Policy

We may update this policy to reflect changes in our services or applicable regulations. Updates will be communicated via email or posted on our platform. Continued use of our services after policy updates signifies your agreement to the revised terms.

7. Contact Us

If you have questions or require assistance with this policy, please reach out to:

• Email: connect@wehsape.in
• Phone: 9958795369
• Website: www.weshape.in

This policy ensures clarity and fairness while protecting both our users and our company’s resources.